Janitorial work is often perceived as simple and straightforward, but in reality, it requires a diverse and specialized skill set. Janitors are not just responsible for cleaning; they are also skilled in various maintenance tasks and equipped with soft skills that enable them to perform their duties effectively. To become a janitor, one must develop a range of technical and interpersonal skills that go beyond basic cleaning.

Choosing a career in janitorial work offers several benefits. It provides stable employment opportunities across various sectors, including schools, hospitals, office buildings, and commercial establishments. The demand for janitors remains constant, ensuring job security. Additionally, janitorial positions often offer flexible working hours, making it an ideal choice for those seeking work-life balance. Many roles do not require advanced degrees, allowing individuals to enter the workforce quickly.

Furthermore, the job can be highly rewarding. Janitors play a crucial role in maintaining clean and healthy environments, contributing to the well-being of those who use these spaces. The profession also offers opportunities for growth, with many janitors advancing to supervisory or specialized maintenance roles. Certifications and ongoing training can enhance skills and open doors to higher-paying positions.

In this blog, we’ll delve into the essential skills required for janitorial work in Canada, including relevant laws, skills, and certifications.

Technical Skills:

Cleaning Techniques: Janitors must be knowledgeable about various cleaning techniques and products. They need to understand how to clean different types of surfaces without causing damage. For example, cleaning carpets requires different methods and products compared to cleaning hardwood floors. Carpets may need vacuuming, spot cleaning, and deep cleaning, while hardwood floors may require sweeping, mopping with specific cleaners, and polishing. Similarly, cleaning stainless steel surfaces involves using non-abrasive cleaners to avoid scratches, and glass surfaces require streak-free cleaning solutions for a clear finish. Proper cleaning methods not only ensure cleanliness but also extend the lifespan of surfaces and materials.

Plumbing and Electrical Knowledge: Janitors often handle minor plumbing and electrical repairs. This includes fixing leaky faucets, which involves identifying the source of the leak and replacing washers or seals as needed. Unclogging drains may require the use of plungers, drain snakes, or chemical drain cleaners to remove blockages. Replacing light bulbs is a common task, and janitors must know the correct type of bulb to use and how to safely install it. Resetting circuit breakers requires an understanding of the building’s electrical panel and how to safely restore power. Basic knowledge of these systems is essential to perform these tasks safely and effectively, preventing further issues and ensuring the building operates smoothly.

HVAC Maintenance: In many buildings, janitors are responsible for maintaining the heating, ventilation, and air conditioning (HVAC) systems. This involves tasks such as changing air filters to ensure proper air flow and reduce strain on the system. Monitoring system performance includes checking thermostat settings, inspecting ductwork for leaks, and ensuring that vents are clear of obstructions. Janitors may also need to adjust settings to maintain a comfortable temperature throughout the building. Understanding HVAC systems helps in maintaining a pleasant and healthy indoor environment, reducing energy costs, and preventing breakdowns that could disrupt the comfort of building occupants.

Note: While it is important for janitors to be knowledgeable about basic plumbing, electrical, and HVAC systems to handle simple tasks, it is crucial to recognize that more complex repairs and maintenance should only be performed by licensed professionals. Attempting to fix intricate issues without the proper certification and training can lead to safety hazards and further damage. Therefore, always seek professional assistance for significant repairs or when you are unsure of how to proceed. Janitors should focus on building their foundational knowledge to address minor problems effectively and safely, while knowing when to call in a certified expert.

Soft Skills:

Communication: Effective communication is crucial for janitors. They need to interact with building occupants, report maintenance issues, and coordinate with other staff members. For example, if a janitor notices a leak in the restroom, they must inform the building management promptly to prevent further damage. Clear communication ensures that maintenance issues are addressed quickly and efficiently. Additionally, janitors often serve as the face of the maintenance team, interacting with employees, tenants, or visitors. Polite and professional communication helps build positive relationships and ensures that occupants feel comfortable reporting issues or requesting assistance. From our experience, communication is key to providing successful services and maintaining a positive working environment.

Problem-Solving: Janitors often encounter unexpected issues that require quick thinking and problem-solving skills. Whether it’s a sudden plumbing leak, a broken piece of equipment, or a power outage, janitors need to assess the situation and determine the best course of action to resolve it. For instance, if a janitor finds a blocked drain, they must decide whether they can unclog it with a plunger or if a plumber is needed. Effective problem-solving involves identifying the issue, understanding the tools and techniques required, and implementing a solution promptly to minimize disruption. Being resourceful and adaptable in these situations ensures that the building remains safe and operational.

Time Management: Janitors have a wide range of tasks to complete within a limited time frame. Effective time management skills enable them to prioritize their duties, work efficiently, and ensure that all areas are clean and well-maintained by the end of their shift. For example, a janitor might need to clean several offices, restock supplies, and perform maintenance checks within an eight-hour shift. By planning their tasks, setting priorities, and allocating specific time slots for each activity, janitors can ensure they meet all their responsibilities without rushing or overlooking important details. Good time management also allows janitors to handle unexpected tasks or emergencies without falling behind on their routine duties.

Do I Need a Certificate to Become a Janitor?

In general, obtaining a certificate is not mandatory to become a janitor. Many entry-level janitorial positions are open to individuals without formal certification, focusing instead on on-the-job training. However, in specific workplaces, such as hospitals, schools, and large commercial facilities, certification can be a crucial requirement. These environments often demand a higher standard of cleanliness and safety, making specialized training and certification essential. Certifications like WHMIS and health and safety training not only enhance your skills but also make you a more competitive candidate for these roles. Therefore, while not always required, obtaining relevant certifications can significantly boost your employability and career prospects in the janitorial field.

Ongoing Training and Certification Opportunities to Become a Janitor:

Industry Standards: Janitors must stay up-to-date with industry standards and best practices. This includes understanding new cleaning products, techniques, and technologies that can improve their efficiency and effectiveness. Staying informed about the latest advancements in cleaning and maintenance helps janitors perform their duties to the highest standards and adapt to changing demands.

Certification Programs: Many janitors pursue certification programs to enhance their skills and advance their careers. Certifications not only demonstrate a commitment to excellence and expertise in the field but also open doors to better job opportunities and professional growth. Here are some relevant certification programs and training offered by government or recognized bodies in Canada:

1. Cleaning Management Institute (CMI) Certification:
   • Description: The Cleaning Management Institute, part of ISSA Canada, offers comprehensive certification programs that cover a wide range of skills, including basic and advanced cleaning techniques, safety protocols, and customer service. These programs are designed to enhance the professional development of janitors and custodial staff.
   • Resource Link: ISSA Canada – Cleaning Management Institute (CMI) Certification
2. Workplace Hazardous Materials Information System (WHMIS):
   • Description: This certification ensures that janitors understand the proper handling, storage, and disposal of hazardous materials in the workplace. Training can be done online or through local institutions.
   • Resource Link: Canadian Centre for Occupational Health and Safety – WHMIS
3. Occupational Health and Safety Training:
   • Description: This training covers essential health and safety practices to protect janitors and building occupants, including emergency response and accident prevention. Many provincial safety councils and organizations offer this training.
   • Resource Link: Workplace Safety and Prevention Services

Janitorial work is much more than just mopping floors and emptying trash cans. It requires a diverse skill set that includes technical knowledge, soft skills, and ongoing training. Janitors are essential workers who ensure that our environments remain clean, safe, and functional. Recognizing and appreciating the skills they bring to their work is crucial to understanding the vital role they play in our daily lives.

For those in the Ottawa area seeking professional janitorial and cleaning services Good Cleaner Co. offers expert services provided by well-trained and dedicated janitors. Their commitment to excellence ensures that all environments are maintained to the highest standards, making them a trusted choice for commercial and office cleaning needs.